Last updated: January 2025
These Terms of Service ("Terms") constitute a legally binding agreement between you and ITM Nord AS ("Company," "we," "our," or "us") regarding your use of TakeHost hosting services available at takehost.biz. By accessing or using our services, you agree to be bound by these Terms.
TakeHost provides web hosting services including but not limited to:
To use our services, you must create an account and provide accurate, complete information. You are responsible for:
You agree not to use our services for:
Our refund policy varies depending on the type of service:
We do not offer refunds on dedicated server services due to the physical involvement and resources required to provision, configure, and deploy dedicated hardware. This includes:
Once a dedicated server is provisioned, the service is considered delivered and all payments are final and non-refundable.
Services that consume more than 1 TB of bandwidth within the first 24 hours of activation are not eligible for refunds. Once the service has been provisioned and utilized with significant traffic volume, it is considered fully delivered and consumed.
This policy ensures fair usage of our infrastructure and prevents abuse of our refund terms while consuming substantial resources.
For VPS, web hosting, and other virtual services, refunds may be available within the first 24 hours of service activation, subject to our standard refund terms and conditions. Please contact support for refund requests.
TakeHost provides high-speed network connectivity for all virtual server services. Our bandwidth offerings are structured as follows:
Virtual Private Servers (VPS) may be advertised with port speeds of 20 Gbps, 40 Gbps, or 50 Gbps. These represent the maximum potential speed available on the network port. However, actual sustained bandwidth depends on various factors including network conditions, server location, and overall infrastructure load.
VPS servers that utilize excessive bandwidth or dedicated servers without a bandwidth commitment will be limited to 1 Gbps. This policy ensures fair usage of our network resources and maintains optimal performance for all customers.
For customers requiring guaranteed, unmetered high-speed bandwidth, we offer commitment-based plans. For example:
Please contact our sales team at sales@takehost.biz for custom bandwidth requirements or to discuss commitment-based plans tailored to your needs.
We continuously optimize our network infrastructure to provide the highest possible speeds while balancing cost-effectiveness. Our commitment is to maintain high bandwidth availability even at competitive pricing points.
Important: Services exceeding fair usage bandwidth limits without a commitment plan may be throttled to 1 Gbps. To avoid limitations, consider our committed bandwidth options for guaranteed performance.
We strive to provide:
Service credits may be available for extended downtime as outlined in our SLA policy.
You retain ownership of your data and content. However, you grant us the right to:
You are responsible for backing up your data and ensuring compliance with applicable laws.
We may suspend or terminate services:
You may terminate your account at any time with proper notice. Data may be deleted after account termination.
To the maximum extent permitted by law, ITM Nord AS shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our services. Our total liability shall not exceed the amount paid by you for services in the 12 months preceding the claim.
You agree to indemnify and hold harmless ITM Nord AS from any claims, damages, or expenses arising from your use of our services, violation of these Terms, or infringement of third-party rights.
These Terms are governed by Norwegian law. Any disputes shall be resolved in the courts of Norway, with jurisdiction in Tromsø.
We reserve the right to modify these Terms at any time. Material changes will be communicated via email or website notice. Continued use of services constitutes acceptance of modified Terms.
For questions about these Terms of Service, please contact us:
ITM Nord AS
Organization Number: 833673432
Address: Tromsø 9007, Norway
Email: legal@takehost.biz
Support: support@takehost.biz
Website: takehost.biz