Terms of Service

Last updated: January 2025

1. Agreement to Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you and ITM Nord AS ("Company," "we," "our," or "us") regarding your use of TakeHost hosting services available at takehost.biz. By accessing or using our services, you agree to be bound by these Terms.

2. Description of Services

TakeHost provides web hosting services including but not limited to:

  • Virtual Private Servers (VPS)
  • Dedicated Server Hosting
  • Game Server Hosting
  • Domain registration and management
  • Technical support and maintenance

3. Account Registration and Security

To use our services, you must create an account and provide accurate, complete information. You are responsible for:

  • Maintaining the confidentiality of your account credentials
  • All activities that occur under your account
  • Notifying us immediately of any unauthorized access
  • Keeping your account information current and accurate

4. Acceptable Use Policy

You agree not to use our services for:

  • Illegal activities or content that violates applicable laws
  • Distributing malware, viruses, or harmful code
  • Spamming, phishing, or fraudulent activities
  • Infringing on intellectual property rights
  • Adult content or services (without prior approval)
  • Activities that compromise server security or stability
  • Excessive resource consumption that affects other users

5. Payment Terms

  • All fees are due in advance and non-refundable unless otherwise specified
  • Services may be suspended for non-payment after 7 days past due
  • We reserve the right to change pricing with 30 days notice
  • Refunds are provided according to our refund policy
  • You are responsible for all taxes and fees

6. Service Level Agreement

We strive to provide:

  • 99.9% uptime for our hosting services
  • 24/7 technical support
  • Regular backups and security monitoring
  • Prompt response to support requests

Service credits may be available for extended downtime as outlined in our SLA policy.

7. Data and Content

You retain ownership of your data and content. However, you grant us the right to:

  • Store and process your data to provide services
  • Create backups for data protection
  • Access data when necessary for support or legal compliance

You are responsible for backing up your data and ensuring compliance with applicable laws.

8. Suspension and Termination

We may suspend or terminate services:

  • For violation of these Terms or our policies
  • For non-payment of fees
  • For illegal or harmful activities
  • To comply with legal requirements

You may terminate your account at any time with proper notice. Data may be deleted after account termination.

9. Limitation of Liability

To the maximum extent permitted by law, ITM Nord AS shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our services. Our total liability shall not exceed the amount paid by you for services in the 12 months preceding the claim.

10. Indemnification

You agree to indemnify and hold harmless ITM Nord AS from any claims, damages, or expenses arising from your use of our services, violation of these Terms, or infringement of third-party rights.

11. Governing Law

These Terms are governed by Norwegian law. Any disputes shall be resolved in the courts of Norway, with jurisdiction in Tromsø.

12. Changes to Terms

We reserve the right to modify these Terms at any time. Material changes will be communicated via email or website notice. Continued use of services constitutes acceptance of modified Terms.

13. Contact Information

For questions about these Terms of Service, please contact us:

ITM Nord AS

Organization Number: 833673432

Address: Tromsø 9007, Norway

Email: legal@takehost.biz

Support: support@takehost.biz

Website: takehost.biz