Privacy Policy

Last updated: January 2025

1. Introduction

ITM Nord AS ("we," "our," or "us") operates TakeHost, a web hosting service provider. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services at takehost.biz.

2. Information We Collect

Personal Information

  • Name, email address, and contact information
  • Billing and payment information
  • Account credentials and authentication data
  • Support communications and correspondence

Technical Information

  • IP addresses and server logs
  • Website usage statistics and analytics
  • Device and browser information
  • Performance and security monitoring data

3. How We Use Your Information

  • Provide and maintain our hosting services
  • Process payments and manage billing
  • Provide customer support and technical assistance
  • Monitor service performance and security
  • Send service-related communications
  • Comply with legal obligations

4. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • With your explicit consent
  • To comply with legal requirements or court orders
  • To protect our rights, property, or safety
  • With trusted service providers who assist in our operations
  • In connection with a business transfer or merger

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and regular security audits.

6. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Account information is typically retained for the duration of your service agreement plus applicable legal retention periods.

7. Your Rights

Under applicable data protection laws, you have the right to:

  • Access your personal information
  • Correct inaccurate or incomplete data
  • Request deletion of your data
  • Object to processing of your data
  • Data portability
  • Withdraw consent where applicable

8. Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze usage patterns, and provide personalized content. You can control cookie settings through your browser preferences.

9. International Data Transfers

Your data may be processed and stored in Norway and other countries where we operate. We ensure appropriate safeguards are in place for international data transfers in compliance with applicable laws.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last updated" date.

11. Contact Information

If you have any questions about this Privacy Policy or our data practices, please contact us:

ITM Nord AS

Organization Number: 833673432

Address: Tromsø 9007, Norway

Email: privacy@takehost.biz

Website: takehost.biz